REIComplete standard hours of operation are Monday through Friday - 9:00 a.m. to 6:00 p.m. Eastern (6:00 a.m. to 3:00 p.m. Pacific), excluding Observed Holidays (below).
Phone: 1-844-REIVAULT -or- (925) 275-1997 -or (800) 693-3708
Email: Support@reivault.com or Support@realestateinvestor.com or GetSupport@reiprintmail.com
Please always allow up to 24-48 hours for a response to your questions; however, we try to answer sooner. Questions raised during the weekends or holidays will be addressed in the order received beginning on the next business day.
Members.reivualt.com "The Vault" is the membership, training and support site built to provide easy training and videos and provide answers to the most frequently asked questions (FAQs). Always visit this site first as there is a wealth of information built to provide instant and easy access. The REIComplete team is always adding new videos and FAQs to maximize the efficiency and scale across all our members.
Given the nature of our international team, we observe some international holidays as well.
Observed Holidays
| Holiday | 2023 | 2024 | US | India | Philippines |
|---|---|---|---|---|---|
| New Year’s Day | Jan 01, 2023 | Jan 01, 2024 | Y | Y | Y |
| Republic Day - IN | Jan 26, 2023 | Jan 26, 2024 | Y | ||
| Holi - IN | Mar 08, 2023 | Mar 25, 2024 | Y | ||
| Good Friday | Apr 07, 2023 | Mar 29, 2024 | Y | Y | Y |
| Holy Saturday - PH | Apr 08, 2023 | Mar 30, 2024 | Y | ||
| Labor Day - IN & PH | May 01, 2023 | May 01, 2024 | Y | Y | |
| Memorial Day | May 29, 2023 | May 27, 2024 | Y | Y | Y |
| Independence Day - PH | Jun 12, 2023 | Jun 12, 2024 | Y | ||
| Independence Day - US | Jul 04, 2023 | Jul 04, 2024 | Y | Y | Y |
| Independence Day - IN | Aug 15, 2023 | Aug 15, 2024 | Y | ||
| Labor Day | Sep 04, 2023 | Sep 02, 2024 | Y | Y | Y |
| Gandhi Jayanti - IN | Oct 02, 2023 | Oct 02, 2024 | Y | ||
| Diwali - IN | Nov 13, 2023 | Nov 01, 2024 | Y | ||
| Thanksgiving | Nov 23, 2023 | Nov 28, 2024 | Y | Y | Y |
| Friday After Thanksgiving | Nov 24, 2023 | Nov 29, 2024 | Y | ||
| Christmas Eve | Dec 24, 2023 | Dec 24, 2024 | Y | Y | Y |
| Christmas Day | Dec 25, 2023 | Dec 25, 2024 | Y | Y | Y |
| New Year’s Eve | Dec 31, 2023 | Dec 31, 2024 | Y | Y | Y |
