Support

I requested to downgrade my membership to "System Only" I was told I will be paying a $197 monthly membership fee, but I prepaid 3 months and I have only been a member for 1 month. What happens to those 2 months I pre paid if I am paying $197?

Since you're still in your initial 90 day minimum period, we will put your account on "System Only" status which is only $197/mo and will keep your podio active and your phone #'s active. This will allow new leads to continue to flow into your Podio Read More

Does it cost extra to add text messaging to hangups?

"No. There is no additional cost for our Text Messaging Hangups feature as an REIvault member. We've already set this up for you and your Seller Leads that are hangups will all automatically receive text messages. Additionally, you can text message Read More

How do I change my credit card used for my monthly membership and/or marketing charges?

To update your credit card, simply goto www.REIvault.com/FixCard and enter your updated credit card information. Alternatively, you can contact our Member Services billing team at 844-REIVAULT. Read More

How can I put my account on hold or suspend my service without the full monthly payment?

"You can downgrade your membership to "System Only" at $197.00 per month at anytime by Clicking Here. Please visit www.REIvault.com/NoMailPackages to see all that is included in the System Only membership. If you want to ""Pause"" the Mail Read More

How do I upgrade, downgrade, pause or cancel my membership?

"You can upgrade, downgrade, pause or cancel your membership at anytime by sending a request to support@reivault.com . To see what's included in different membership levels, please see www.REIvault.com/Packages & Read More

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